Portuguese Language Specialist - Background Verification

About the Role

We're hiring a Portuguese Language Specialist to join our Background Verification (BGV) operations team in Thane, Mumbai. In this role, you'll support verification processes for global clients, coordinate with international stakeholders, and ensure documentation accuracy across multiple languages. Fluency in Portuguese is required for this role. Prior BGV experience is a strong plus but not essential.

What You'll Do

• Manage end-to-end background verification processes for global clients
• Conduct employment, education, and address verification checks
• Coordinate with candidates, universities, employers, and third-party vendors across geographies
• Maintain accurate records and keep internal trackers and systems up to date
• Review documents to identify discrepancies, gaps, or missing information
• Ensure all cases meet TAT (turnaround time) and quality benchmarks
• Communicate professionally with internal teams and external stakeholders
• Support broader operational and client requirements as the business evolves

What We're Looking For

Must-haves

• Fluency in Portuguese (spoken and written) is required
• Graduate in any discipline
• Excellent verbal and written communication skills in English
• Working knowledge of MS Excel and professional email communication
• Comfortable working in rotational shifts
• Ability to thrive in a fast-paced, deadline-driven environment

Preferred

• Prior experience in the Background Verification (BGV) industry
• Strong attention to detail when reviewing documents and data
• Solid follow-up and coordination skills
• Problem-solving mindset with the ability to flag inconsistencies early
• Team player with a positive attitude and openness to feedback

Why Join Us

• Exposure to global clients and international verification processes
• Opportunity to apply your language skills in a professional, business-critical setting
• Structured environment with clear quality standards and room to grow

Compensation

• Freshers: Up to ₹35,000/month
• Experienced candidates: Up to ₹55,000/month

THE PROCESS — Exclusively Managed by zero

This search is being conducted exclusively by zero. Every candidate is guided through the process personally. Our average time from application to offer is 10 days.

1. AI Telephone Interview

2. Client Introduction & Preparation

3. Language Testing

4. Client Interview & Offer