Open role
Senior Client Advisor - Newmarket
Apply nowAbout Louis Vuitton
Louis Vuitton is a symbol of excellence, creativity, and savoir-faire. Since 1854, the Maison has brought unique designs to the world, combining innovation with style and uncompromising quality. Today, Louis Vuitton remains one of the world's most coveted luxury brands, offering an extensive range of leather goods, accessories, ready-to-wear, shoes, watches, jewelry, and fragrances. Our success is built on the passion and dedication of our teams, who embody the values of the Maison every day.
The Opportunity
We are seeking a Senior Client Advisor for our Newmarket boutique. This is an exceptional opportunity for an experienced luxury sales professional to take a leadership role on the boutique floor. As a Senior Client Advisor, you will serve as a role model for the team, cultivating meaningful relationships with our most valued clients while driving exceptional business results. You will combine your expertise in luxury retail with your passion for client service to create memorable experiences that reflect the heritage and values of Louis Vuitton.
Key Responsibilities
- Build, maintain, and strategically grow a personal portfolio of VIP and high-value clients through proactive clienteling and relationship management
- Consistently achieve and exceed individual sales targets and key performance indicators
- Deliver exceptional, personalized client experiences that embody the Louis Vuitton standard of service excellence
- Lead by example on the boutique floor, demonstrating best practices in sales techniques, product knowledge, and client engagement
- Mentor and support junior Client Advisors, sharing expertise and fostering their professional development
- Develop and execute strategic outreach initiatives to engage existing clients and attract new clientele
- Maintain comprehensive knowledge of Louis Vuitton products, collections, heritage, and craftsmanship
- Utilize clienteling tools and CRM systems to track client preferences, purchase history, and follow-up opportunities
- Represent the Maison at special events, trunk shows, and client appointments with professionalism and sophistication
- Collaborate with boutique management to identify business opportunities and contribute to overall store performance
- Ensure boutique standards are maintained, including visual merchandising, stock management, and operational procedures
Qualifications
- Minimum of 3-5 years of experience in luxury retail sales, with a proven track record of exceeding sales targets
- Demonstrated success in building and maintaining a substantial client portfolio in a high-end retail environment
- Strong understanding of VIP client relationship management and strategic clienteling techniques
- Exceptional interpersonal and communication skills with the ability to connect with diverse, sophisticated clientele
- Natural leadership abilities with experience mentoring or coaching team members
- Passion for luxury fashion, craftsmanship, and the Louis Vuitton brand
- Polished, professional presentation and demeanor that reflects luxury brand standards
- Flexibility to work retail hours, including weekends, evenings, and holidays
- Proficiency with clienteling software, CRM systems, and point-of-sale technology
- Results-driven mindset with strong business acumen and sales analytics skills
- Multilingual abilities are considered an asset
What We Offer
- Competitive compensation package including base salary and performance-based incentives
- Comprehensive benefits program
- Generous product allowance and employee discount
- Ongoing training and development opportunities within a prestigious luxury brand
- Career advancement opportunities within Louis Vuitton and the LVMH Group
- The opportunity to work with an exceptional team in a dynamic, sophisticated environment
- Access to exclusive brand events and experiences
Our Commitment
Louis Vuitton is committed to fostering a diverse and inclusive workplace where all employees feel valued and respected. We believe that diversity drives creativity and innovation, and we welcome applications from candidates of all backgrounds and experiences.
```Application
Apply for Senior Client Advisor - Newmarket
Louis Vuitton New Zealand