Client Advisor - Newmarket

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About Us

Louis Vuitton is a prestigious luxury Maison renowned for its exceptional craftsmanship, timeless elegance, and innovative spirit. For over a century, we have been at the forefront of luxury fashion, creating iconic leather goods, ready-to-wear collections, and accessories that embody the art of travel and refined living. Our commitment to excellence extends beyond our products to the exceptional experiences we create for our clients in our boutiques around the world.

The Opportunity

We are seeking a passionate and dedicated Client Advisor to join our team at the Louis Vuitton Newmarket boutique in Auckland. As the face of the Maison, you will play a pivotal role in delivering the exceptional service and personalised luxury experience that defines Louis Vuitton. This is an exciting opportunity for an ambitious sales professional who thrives in a dynamic, client-focused environment and is committed to representing one of the world's most prestigious luxury brands.

Key Responsibilities

• Serve as a brand ambassador, embodying the values, heritage, and excellence of Louis Vuitton in every client interaction
• Deliver exceptional, personalised luxury experiences that exceed client expectations and foster long-term loyalty
• Build and maintain lasting relationships with clients through attentive service, thoughtful follow-up, and genuine care
• Achieve and exceed individual and team sales targets through proactive client engagement and effective selling techniques
• Develop comprehensive product knowledge across all categories, including leather goods, ready-to-wear, accessories, and seasonal collections
• Identify client needs and preferences to provide tailored recommendations and styling advice
• Maintain impeccable boutique presentation standards, ensuring the environment reflects the luxury positioning of the brand
• Participate in clienteling activities, special events, and product launches to strengthen client relationships
• Collaborate with team members to create a positive, supportive working environment that drives collective success
• Stay informed about fashion trends, competitor activities, and market developments to enhance client conversations

Qualifications and Skills

• Previous experience in luxury retail, high-end hospitality, or a client-facing sales environment is highly regarded
• Demonstrated ability to build strong client relationships and deliver exceptional customer service
• Proven track record of achieving sales targets and driving business results
• Genuine passion for luxury fashion, craftsmanship, and the Louis Vuitton brand
• Excellent communication and interpersonal skills with the ability to connect with diverse clientele
• Strong commercial acumen and sales-driven mindset
• Impeccable personal presentation and professional demeanor
• Ability to work effectively both independently and as part of a collaborative team
• Flexibility to work retail hours, including weekends, evenings, and during peak trading periods
• Multilingual abilities are advantageous but not essential
• Cultural awareness and sensitivity when engaging with an international clientele

What We Offer

• The opportunity to represent one of the world's most iconic luxury brands
• A dynamic and supportive team environment within a prestigious boutique setting
• Comprehensive training on Louis Vuitton products, heritage, and client service excellence
• Ongoing professional development and career advancement opportunities within the LVMH group
• Competitive remuneration package with performance-based incentives
• Employee benefits and exclusive access to Louis Vuitton products
• The chance to work with discerning clients and be part of their luxury journey

How to Apply

If you are passionate about luxury retail, committed to delivering exceptional client experiences, and eager to represent Louis Vuitton as a Client Advisor, we would love to hear from you. Please submit your application including your current CV and a cover letter outlining your relevant experience and motivation for joining our Newmarket boutique team.

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